Bilingual operations partner · Manitoba, Quebec & New Brunswick
Provenance works two ways. We run operations as a fractional lead for owner-run businesses in Manitoba, Quebec and New Brunswick, and we train public-service teams and not-for-profits in operations, management and Lean. In French and English.
You run the business and you are in every decision. Start with the free Operations Health Check to see where the dependence lives, then a short diagnostic and, when you want it, a fractional operations lead who installs and runs the systems. For owners in Manitoba, Quebec and New Brunswick.
You lead a public-service team or a not-for-profit and you want your people trained in operations, management and Lean. See the in-house training programs, including Lean for public-sector teams and the free Lean for Community Service for non-profits, then book a conversation. Bilingual, across Canada.
Most owner-run businesses run through one person. Every decision, every fire, every day. It caps how far the business can grow and it wears the owner down. Public-service teams and not-for-profits feel the same pull, more to do than hours to do it in. Good operations are the fix: a clear rhythm, a simple way to see the numbers, and a team that can decide without you. We teach it, and we run it.
You do not sign up for a retainer on day one. The path is built to earn each step. Start with the free Operations Health Check. If it is worth going further, a short paid diagnostic looks at what is really going on and hands you a written findings report you keep. From there, most owners pick one scoped fix, and some ask us to stay and run operations month to month. You choose how far up the ladder to go.
Beyond the diagnostic, we do not quote a single price. You get three options to choose from, once we have seen what is really going on.
Take the free checkTake the free checkThe training arm is built for public-service teams and not-for-profits: bilingual, in-house, delivered on your own processes. The most requested program is Lean and continuous improvement for public-sector teams, taught by someone who worked inside a federal agency, which almost no trainer can say. Non-profits can start with the free Lean for Community Service session. Owner-run teams can be trained too, and it often leads into fractional operations.
Founded by a Lean Six Sigma Black Belt and former Canada Revenue Agency auditor, with years spent running operations and checking whether what was reported matched what could be proven.
SOPs get written, processes get rebuilt, and teams get trained on their own real work, on a schedule and with your people.
Every program and every engagement runs in French or English. In a bilingual market, training your team in the language they work in is the difference between a session they sit through and one they use.
Tell us how the business or the team runs today, in French or English, and you will get an honest read on where to start, including when the answer is not yet.
Book a callBook a callSkip the form, you'll reach Kobe directly. No call centre, no script.
Call +1 (204) 399-3054