Operations for trades, shops, and carriers · Winnipeg

You posted for an ops lead. That chair is empty.
I run it while you hire.

90-day interim operations cover for owner-run trades, shops, and carriers. Weekly meeting, one-page scorecard, SOPs the next hire can use. English and French. Canada and the US.

1Who this is for

Who this is for.

Owner-run trades, construction, millwork, field service, light manufacturing, and trucking. Roughly a crew small enough that the owner is still the operating system, large enough that they already posted for a GM, production lead, logistics manager, office manager, or field supervisor. Winnipeg and a 90-minute drive first. US work billed through the LLC when the trigger is real. And if your ops lead just quit instead of just being posted for, same empty chair, worse clock: the seat works exactly the same way.

2Why it matters

Why it matters.

Most owner-run businesses run through one person. Every decision, every fire, every day. It caps how far the business can grow and it wears the owner down. Public-service teams and not-for-profits feel the same pull, more to do than hours to do it in. Good operations are the fix: a clear rhythm, a simple way to see the numbers, and a team that can decide without you. We teach it, and we run it.

3How it works

How it works.

1. Twenty minutes on the phone. I name the three things I would fix first. Free.
2. A short paid diagnostic if you want the paper. You keep it either way.
3. 90-day interim seat if the chair is empty. I run the weekly meeting and leave the system for the person you hire.
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4Training programs, public service & non-profits

What we teach.

The training arm is built for public-service teams and not-for-profits: bilingual, in-house, delivered on your own processes. The most requested program is Lean and continuous improvement for public-sector teams, taught by someone who worked inside a federal agency, which almost no trainer can say. Non-profits can start with the free Lean for Community Service session. Owner-run teams can be trained too, and it often leads into fractional operations.

Lean & Continuous Improvement, public-sector teams
Lean for Community Service, not-for-profits (free first session)
Operations & management fundamentals, new managers
Lean White Belt & Yellow Belt, full teams
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5Who's behind it

An implementation firm,
not another opinion.

A trainer who has run operations

Founded by a Lean Six Sigma Black Belt and former Canada Revenue Agency auditor, with years spent running operations and checking whether what was reported matched what could be proven.

Lean, actually applied

SOPs get written, processes get rebuilt, and teams get trained on their own real work, on a schedule and with your people.

Bilingual, and it matters

Every program and every engagement runs in French or English. In a bilingual market, training your team in the language they work in is the difference between a session they sit through and one they use.

Not sure which path is yours?
Start with one conversation.

Tell us how the business or the team runs today, in French or English, and you will get an honest read on where to start, including when the answer is not yet.

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