Services
Two services, one method: train the team on how good operations work, then install and run the systems that keep them working. In French and English.
In-house training for owners, managers and teams: Lean and continuous improvement, process improvement, and operations fundamentals. Built for a working team, delivered on your own processes, in French or English.
Senior operations leadership on a monthly retainer: the operating rhythm, the SOPs, the KPI scorecard and the follow-through, for companies not ready for a full-time operations manager.
A capability inside a fractional engagement, for owners preparing to step back or sell: documented operations, reduced owner-dependence, and numbers a buyer's diligence can trust.
Lean and continuous improvement taught in the language of your mission: see value and waste, shorten wait times, and file cleaner funder reports. In French or English.
Lean and continuous improvement for public-service teams, taught by someone who worked inside a federal agency. Municipal, provincial and federal.
An operations engagement for public bodies: make your organization provably ready to serve the public in French, with a rated readiness assessment, the build, and annual maintenance. Not legal advice, not translation.
An operations program for private companies in Quebec: exposure diagnostic, francization program build, and compliance maintenance, so you earn and keep your OQLF certificate and protect your Quebec revenue.
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Call +1 (204) 399-3054