Insights

Why Deals Die in Due Diligence (and How to Not Be One of Them)

Most failed business sales don't collapse on price — they collapse when the buyer's team starts verifying. Here's what they test, and the twelve-month fix.


Ask any business broker where their deals die, and you'll rarely hear "price." You'll hear "diligence." The letter of intent gets signed, the buyer's accountants and lawyers arrive, and over sixty to ninety days the deal either survives verification — or it doesn't.

What diligence actually is

Due diligence is not a negotiation. It's an audit. The buyer has already decided they want the business at a price; now they're testing whether the business they were described is the business that exists. Every gap between the story and the evidence becomes either a price reduction, an escrow holdback, or a walked deal.

The four findings that kill deals

1. The owner is the business. Key customers only deal with the owner. Pricing lives in the owner's head. Nobody else signs, decides, or fixes. A buyer sees a company that evaporates on handover — and either walks or demands the owner stay for years on earn-out terms nobody enjoys.

2. Numbers that don't reconcile. Not fraud — just informality. Margins that can't be traced to jobs, personal expenses braided through the statements, revenue recognized on feel. Every hour a buyer's accountant spends confused is trust leaving the room.

3. Concentration nobody flagged. One customer at 40% of revenue, one supplier with no alternative, one estimator who could retire. Buyers price fragility ruthlessly.

4. A document request that takes months. Contracts unsigned or missing, permits expired, HR files incomplete. Slow answers extend diligence; extended diligence kills momentum; dead momentum kills deals.

The fix has a timeline — and it isn't 'the month before'

Every one of those findings is repairable, and none of them is repairable quickly. Building a second decision-maker takes quarters. Cleaning job costing takes a fiscal cycle to prove. That's why the readiness work belongs one to three years before the broker conversation — and why the owners who do it early sell faster, at better multiples, with shorter earn-outs.

Want to know which of the four would surface in your business? That's precisely what our Readiness Assessment measures — in two weeks, for a fixed fee, before any buyer does.

Provenance Advisory Group — exit-readiness and fractional operations for owner-run businesses in Manitoba, Saskatchewan, Alberta and Québec.

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