The interim operations seat
You already decided to hire. The posting is live, or your ops lead just left. Either way the chair is empty. I sit in it for 90 days so work does not wait on a start date.
Fractional operations management gives your company a senior operations leader for a set number of days per month, typically two to five, instead of a full-time hire. The fractional leader installs the operating rhythm, documents your processes as SOPs, builds the KPI dashboard, and runs the follow-through, while you keep ownership of every decision.
On site in the Winnipeg radius, video when the work is in the US or farther. Present enough to run the seat, light enough that it ends cleanly.
Priorities set, owners assigned, follow-through checked. This is the meeting the person you hire inherits on day one.
The handful of numbers that actually predict your cash and capacity, updated and reviewed every week.
Quoting, scheduling, invoicing, onboarding: written with your team, so your next hire starts with a system instead of a blank page.
Assigned work gets checked before the next meeting, so decisions do not wait seven days.
After 90 days you hire and I hand over, you keep me lighter, or you stop. What this is not: not a binder, not a full-time employee, not a 12-month retainer you cannot leave.
“Operations” is a big word that hides the actual work. Here is what it means when we run it for you, ten lanes, one retainer. Most owners need three or four to start.
You don’t buy all of this at once. We start where it hurts most, install the operating rhythm, and add lanes as the business is ready, all inside one monthly retainer. Delivered in English or French.
A coach advises you. We operate with you: the SOPs get written, the dashboard gets built, the meeting gets run. Advice is included; implementation is the product.
Engagements are scoped in days per month, not hours, typically two to five, matched to what the operating rhythm needs. You'll always know the cadence in advance.
Owner-led companies that are small and mid-sized, roughly 5 to 50 people, big enough that the owner's head can't hold it all, not yet big enough to justify a full-time senior operations hire.
Engagements are month-to-month after an initial ninety days, long enough to install the rhythm, short enough that we re-earn the retainer constantly.
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